Errors on FCCdata.org
Every so often, we receive a phone call or e-mail in regards to the content at FCCdata.org. Sometimes, people think we run the TV station and they will complain about something they saw or bad reception, etc. We also get contacted by stations and listeners to correct information on the site. Much of the content on FCCdata.org is generated by the various government regulators. REC, the operator of FCCdata mines this data and presents it on the FCCdata.org website in a manner whcih we hope you find easier to understand.
Please note that for FCC broadcast data, we have been experiencing a ton of database issues since FM radio was converted from CDBS to LMS. This includes previous records still showing as current, incorrect facilty parameters (especially on LPFM stations), incorrect or missing contour maps, etc. REC has a dialogue with the FCC Media Bureau to address these issues to benefit all public users of the raw data. This is something we can't change here.
Before contacting REC regarding something you see on FCCdata.org, here are some of the most frequent inquiries and what to do specific to each country:
Station specific data for FM stations and some non-engineering applications in other services are received in real-time data obtained through REC's eLMS system that monitors the application filings in the LMS system. eLMS reads the data on broadcast applications and on authorization documents. We do our best to assure that the parsers are properly reading these documents.
Engineering data for TV stations is currently provided by a daily raw data feed from the FCC's LMS filing system. For AM stations, this data is received from the Commission's CDBS system.
Data for international broadcast stations, broadcast auxiliary, remote pickup and permits to transmit programming to foreign broadcast stations (Section 325) are received through weekly raw data feeds from the FCC's Universal Licensing System and International Bureau Filing System.
"Header" information (call signs, owner names and addresses) for all services except international broadcast are received through the daily LMS raw data feed.
Incorrect owner or mailing address - The information at the top of the screen comes directly from the FCC's LMS facility tables. Shortwave stations come from IBFS. Applications that were originally filed in the old CDBS application system prior to September 2019 (for FM engineering) and October 2020 (for assignments and transfers of control) may not always properly "flow" from CDBS to LMS and may delay the listing of the proper information in LMS, which in turn, displays in the header of FCCdata. Going forward, with all of these types of applications being filed in LMS, we will see a better update of this data. Stations are reminded to file an administrative update in LMS whenever a mailing address changes to assure that the FCC (and FCCdata) has the most recent information. Corrections to this data is not handled by REC.
Recent application filed not showing up - Data for FM is normally received in real-time through our eLMS system. At times when there's a breakdown (either on REC's end or the FCC's end), there may be a delay in the application showing up. But when things work right, FM applications show in FCCdata within 20 minutes of being filed at the FCC (longer when the application is filed during the off-hours). AM and TV engineering applications are not received in real-time but on the daily CDBS and LMS raw data feeds. The FCC is responsible for this data. If engineering data for an FM station appears incorrect in FCCdata, you may contact REC so we can validate the data, fix any coding issues and then reattempt to parse the documents to update the data.
The format or slogan of the station has changed - Except in Japan and for LPFM, REC does not track slogans or monikers for stations. Also, we do not track entertainment format except for LPFM stations. Changes in station names and formats on LPFM stations can be requested by the LPFM station management by using our LPFM.us Update Form.
The logo graphic that shows for the station is incorrect - REC pulls this data directly from FCC's Public File system and does so in real time. For LPFM stations, REC uses the logo that we hae loaded for the station at LPFM.us. If your station's logo is incorrect on FCCdata.org, full service stations should access the FCC's Public File system and upload a new logo; and for LPFM stations, please contact REC Networks with your new logo. Due to cached browsers, it may take time before the new logo is visible on all browsers.
Translator not rebroadcasting the station shown on FCCdata - Normally, this gets changed if the primary station is defined on Forms 349 or 350. If the translator licensee notifies the FCC directly about a primary station change, it may not always reflect.
ERP and/or HAAT on mainly LPFM records showing in scientific notation (e.g. 7E-8, etc.) - This is a known issue with LMS. The FCC is aware of this. One of the reasons why eLMS was established was to address this issue. You should not be seeing this any more. If you are, please contact REC Networks.
Contour map is not accurate - For FM, applications filed in LMS will go through a contour map generation process as it flows through our eLMS system. Sometimes, these maps will show an incorrect contour. If this happens, please contact REC Networks and we will re-send the application through the parser in an effort to correct the application. For non-current FM applications, the system will attempt to build a contour map based on the engineering data from that archived application. For AM, REC periodically runs a report that will generate these maps based on API information stored at the FCC. The FCC does not promptly update the API when new AM engineering applications are filed. Because of the delay of REC running a check of AM contours and the FCC providing the contour data for AM stations, some newer applications will not show contour maps in FCCdata. For TV, REC receives maps through an interface (API) at the FCC based on the station's technical parameters.
Can you contact the owner of the station for us? - The only information we have is what you see in FCCdata.org. Virtually all station records have a phone number.
A station you show does not exist - If that station is silent for more than 10 days, then the station is required to contact the FCC to advise of being silent and if they intend to be silent for more than 30 days, they need to file a special temporary authority.
REC receives a weekly feed from Industry Canada. It's not perfect but it does work.
The database shows a Canadian station as a Class A when it really should be a A1 - Look near the top of the page to see which tab is highlighted in yellow:
- USA (AM/FM/TV) - You are looking at data from the US FCC. The foreign data in the FCC database is based on service classes recognized under international agreement. Even though Industry Canada may have assigned the station with a Class A1 facility, they may have negotiated a Class A facility with the United States. Clicking the Canada tab and re-searching would be your best bet.
- Canada - This information is completely managed by Industry Canada. You will need to contact them.
The address, call sign, location, etc. is incorrect - A representative of the station should contact Industry Canada for assistance.
Mexico data is manually researched from the online files of the IFT. When Mexico grants a concession (license), it grants it for a community/market and documents reflect that. In other words, we do not always receive the technical information for the facility. If a technical modification for the facility has taken place recently, then the letter written by the IFT granting the modification will include more technical information. With the recent conversion from analog to digital television as well as the overall transition of many AM stations to FM, we are seeing more TV and FM records with technical details, however, many older (traditionally FM) stations may not have these details and until there is a time when the IFT releases more technical data, we will never have it. For AM facilities, we are using the internationally reported geographic coordinates for location and the IFT concession letters to determine operating power.
Periodically, REC does a project that will udpate this information. These projects normally take place twice per year.
Once entered, this data will be under the full control of REC however we do not know yet what kind of updating schedule will be put in place. We feel that this data will rarely change.
REC receives a spreadsheet from ComReg which is then parsed and loaded into the database. This spreadsheet only shows RTE stations and has not been updated since 2015. The BAI does not make similar information available about private stations. More information about Irish radio should be available at the BAI's website. REC will not add any stations nor will we correct any RTE stations. A complaint may get us to check with ComReg to see if a new file is available, but that's about it.
Like with Ireland, REC receives a spreadsheet from Ofcom that has the technical information that can then be parsed into the database. Unlike Ireland, BBC and private stations are in the spreadsheet. REC will not add or correct any of the stations. Ofcom should do that and make a new file available for us.
Australia's data is received daily from the Australia Communications and Media Authority (ACMA). This is a completely automated process. If there is an issue with incorrect data on Australian facilities, someone reponsible for the broadcast facility should contact the ACMA. REC can not make any manual fixes to ACMA data on our site.
Japan's data on FCCdata is completely under REC's control. Information is normally updated about once every 3 to 6 months as time permits between other projects and work. We may not be able to catch every time there is a slogan change even though unlike US radio, this does not happen very often in Japanese radio. If you notice any changes that we have not caught up with, feel free to contact REC. Please provide the call sign and the changed information. If possible, please provide both the romaji (English letters) and the kana (Japanese characters) for any names. Please correspond with REC in English if possible. Also, for new or changed facilities, if you have a link to the license record and/or the information about the change at the MIC website, please also provide those links.
It's also important to realize that MIC (Japan's FCC) does not release directional pattern tabulations for any station. Therefore, the maps in FCCdata and Denpahoso assume a non-directional facility. We have no way of changing that it this time.
If you have a situation above that qualifies for handling by REC or you are reporting some kind of website functional issue that affects more than one facility in the same country, please use our Contact REC form to let us know about it!
Thank you for using FCCdata.org!